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Currency: Euro (€)

Delivers to: Europe (free)

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30 Day Guarantee FAQs

How to return a product

You can use any Pai product for a full 30 days and if you're not completely satisfied you can return them to us for a full refund or exchange. To arrange an exchange or return, please complete our returns form.  Please allow one week from when you have notified us you have posted a product back for the refund to clear your account. If you'd like some skincare advice first, please email our customer experience team. We're more than happy to help!

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Terms & Conditions for 30 Day Guarantee

For all UK returns, please use the freepost returns label included in your order or request one from the Customer Experience Team. For Ireland, EU and Worldwide, Pai Skincare will refund the delivery cost to return products to us via the cheapest available option. For the avoidance of doubt, this excludes express or expedited shipping, premium tracking services and couriers. The 30-Day Guarantee and Free Returns policy is in place to allow customers to try our products without risk. It is subject to a fair use policy. If you return the same product to us more than once then we reserve the right to reject future orders from you. This returns policy is valid for website orders and Pai customers....

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