Before use, soak and rinse Konjac Sponge in warm water until soft. Apply a pea sized amount of Hair & Body wash onto sponge and gently squeeze to begin creating a lather. Apply to the skin and wash. Soft lather will develop. Rinse the sponge and gently wash away any excess until no residue is left. After use, squeeze out any excess water from the sponge and hang to dry completely. Once dry, your sponge will shrink and harden. This is normal - just thoroughly soak for several minutes before next use.