30 Day Guarantee FAQs
How to return a product
You can use any Pai product for a full 30 days and if you're not completely satisfied you can return them to us for a full refund or exchange.
To arrange an exchange or return, please complete our returns form.
Please allow one week from when you have notified us you have posted a product back for the refund to clear your account.
If you'd like some skincare advice first, please email our customer experience team. We're more than happy to help!
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